ITEMS DVD Descriptions


Common Mistakes People Make in Interviews
BMA DVD4663

Newly updated for 2003! Updated version takes into account additional resources available on the Internet. This highly acclaimed video will help you avoid the pitfalls of the interview process-because getting an interview is only the beginning. Before you walk through the door for an interview, you had better know a few things: what the business is all about, how to stay cool under pressure, and how you feel about working with people of different races and genders. After all, an interview is a serious conversation about business, how you react to stress, and what kind of person you are. Common Mistakes People Make in Interviews is an informative and effective program that helps job seekers anticipate what employers are looking for. Using a wrong way/right way format, the video illustrates the things to do and not to do in an interview so you can convey the right atitude, project a professional image, and GET THAT JOB OFFER! Perfect for job-search agencies, libraries, career-oriented classes, or anyone who wants to ace an interview. Color/27 minute video and teacher's guide


The Deep Dive
BMA DVD0252

NIGHTLINE; 07/13/99 N990713-51 THE DEEP DIVE ABC NEWS DVD/COLOR


Joel Barkers: The New Business of Paradigms
BMA DVD0330

Organizations need to innovate and change in order to survive. So why are so many people afraid of it? How do you help people open themselves up to change? Joel Barker's monumental training video, The New Business of Paradigms, explains how the rules we live by can limit our ability to innovate and be creative. In example after example, Joel demonstrates how thinking differently is necessary for us to grow as organizations and as individuals. The New Business of Paradigms is sold as two videos in one! The Classic Edition is a remake of the best-selling original. The 21st Century Edition has all new stories and examples to illustrate recent paradigm shifts. The New Business of Paradigms encourages viewers to take risks and recognize the benefits of finding new answers to old questions. 26 mins / color


Framework for Democracy: Introductin to American Government. 21. Legal Precedent
BMA DVD0354

Framework for Democracy probes concepts that are basic to an introductory course in American Government. Compelling interviews and case studies on a range of issues, both historic and contemporary, encourage learners to think about and debate the many questions and challenges confronting our democracy. 21. Legal Precedent Although judicial decisions are constrained by applicable constitutional law, statutory law, and precedent, the courts have considerable discretion in the way they interpret these laws, causing some people to question the judiciary's proper role i na democracy. This episode probes contemporary questions regarding the federal judicialry including the debate surrounding originalism, textualism, judicial review, and judicial activism.


What is Sexual Harassment?
BMA DVD0356

Clearly defines sexual harassment, dramatizes typical situations, and gives ten steps to stop it. Illustrating actions once dismissed as normal adolescent "boys will be boys" behavior, this TV-news-style program re-creates actual cases to show how both women and men can be victimized by unwanted advances and hostile environments at school and work. Updated to reflect 1999 Supreme Court decisions.


Nature and Sources of International Law
BMA DVD0357

Running time 28 min


Dealing with Difficult Customers
BMA DVD0440

An upset customer is the ultimate test of an employee's professionalism. This video builds the diplomacy skills every service worker needs, demonstrating the best strategies for dealing wiht an irate patron demanding immediate attention. Step-by-step dramatizations and coaching clearly show the do's and don'ts of addressing and angry customer, focusing on body language, active listening, and exceeding expectations of good service. The program also establishes boundaries for personal safety, guiding employees through the proper approach to verbal abuse or physical threats. Color/26 minutes