(Audix) Voice Mail - Covers most Audix features Voice mail instructions on the following are available:
- The subscriber ACTIVITY MENU
- How to LOGIN
- CHANGING A NAME already recorded
- How to record a PERSONAL GREETING
- How to modify your PASSWORD
- How to RECORD AND SEND A MESSAGE
- How to LISTEN TO A MESSAGE
- RESPONDING to incoming voice mail messages
- How to create MAILING LIST
- SENDING to your mailing list
- How to perform basic COMMANDS
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THE SUBSCRIBER ACTIVITY MENU : |
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After you call AUDIX and log
in, you will be given the choice of using any of the six major activities. These six
activities are shown below, arranged as they relate to the keys on your telephone. The
arrangement shown is called the Activity Menu. This quick guide explains how to use some
of the basic functions selected from the Activity Menu.
Record Messages
Get Incoming Messages
Personal Greeting
Check Outgoing Messages*
Password and Mailing List*
Outcalling*
*Note: Audix does not offer these options to you as prompts from this menu.
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HOW TO LOGIN: |
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To login to the AUDIX system: The
first time you call AUDIX it will ask you to record your name to be included in the system
announcements. After following login procedures steps 1-3, follow the voice prompts.
Dial the AUDIX extension number 3434 and wait for the system to answer.
Enter your extension number, then press #, or just press # if you are calling from your extension.
Enter your password, then press #. If you have just had AUDIX installed your default password is 9999.
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CHANGING A NAME ALREADY RECORDED: |
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Press 5 at the Activity Menu.
Press 5 again to record your name.
At the tone, speak your name.
Press 1 to stop recording. The system will repeat the name just recorded.
Press 1 to rerecord or press # to approve.
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TO RECORD A PERSONAL GREETING: |
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You can have up to 9 personal greetings
recorded but only three can be active at any given time. For example, you could record a greeting for office hours, another for after hours, another for weekends, and so on.
Press 3 at the Activity Menu to select the Administer Greetings Options.
Press 1 to Change, Create, or Delete a greeting.
Press a greeting number. Start with 1 and number consecutively as you add
new greetings.
Press 1. At the tone speak your greeting.
Press 1 to stop recording.
Press 2 then 3 if you wish to listen to your greeting before approval.
If the greeting is unsatisfactory, press *D to erase and follow step 5 - 7
to re-record.
If the greeting is satisfactory, press # to approve the recording.
To activate the greeting just recorded, follow the voice prompts. When
finished with this activity press # and you will be returned to the Activity Menu.
To activate a greeting previously recorded, press 3 from the Administer Greetings menu, then enter the greeting number.
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TO
MODIFY YOUR PASSWORD: |
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Passwords are a form of security for your
AUDIX mailbox. Passwords must be between six (6) and fifteen (15) digits long.
Press 5 at the Activity Menu.
Press 4 to change or modify your password.
Enter your new password, then press #.
Enter your new password again for confirmation, and then press #.
If you do not know your password, call the Helpdesk at x2964. |
TO RECORD AND SEND A MESSAGE: |
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You can send an Audix message by calling the extension and leaving a message or by following this procedure. With the instructions below, you can leave a message for multiple extensions and schedule a time and date for message delivery.
Press 1 to select Record Messages from the Activity Menu.
After you hear the tone, speak your message.
Press 1 to stop recording.
To listen to the message press 2, then 3.
If the message is acceptable, press # to approve.
If you wish to delete and re-record the message press *D and then follow
steps 2 - 4.
To address your message, enter the AUDIX subscriber's extension number followed by a #. If you are sending the same message
to several persons enter each extension followed by a #.
When you are finished addressing, press #.
For immediate delivery, press #. To keep a copy of your message, press 0 for the delivery option menu and
follow the prompts.
A message can be scheduled for delivery up to one (1) year from the date it is recorded. To schedule messages for delivery, press 0
and follow the prompts. |
TO
LISTEN TO MESSAGES: |
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Every incoming message consists of two (2)
parts: the header and the message itself. The header tells you the type of message, the time and day and date of delivery, the message length, and the sender's identity (for messages from on-campus).
Press 2 to Get Messages from the Activity Menu.
AUDIX will read out the header first.
Press 0 to listen to the message, or press # to save the message and skip to the next header, or press *D to delete the message.
If you delete the message, AUDIX automatically skips to the next header.
Note: Audix is not meant to be used for long term storage of messages. In general, the system automatically deletes messages that are 13 days old. If you want to save important information, write it down.
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RESPONDING
TO INCOMING MESSAGES: |
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You can respond to incoming messages in
several ways. Listen carefully to the message header, which contains the name and
extension number of the caller. To reply immediately with a voice
mail message (Use only when you hear a name):
Listen to the message.
Press 1 then 1 (again), then 9 to attatch a copy of the original message, or 6 to just send the reply.
Speak your message.
Press 1 to stop the recording.
Press # to approve the message and press # again to send it immediately.
To forward the message with your comments to another Audix user:
Listen to the message.
Press 1 then 2 to begin recording.
Speak your comment.
Press 1 then # to stop recording and approve your comment.
Enter the recipient's address, then press #.
Press # to send the message immediately.
To call back immediately without first hanging up (Use when you hear the
name or extension of the caller):
Listen to the message.
Press 1 to respond.
Press 0 to call the sender. AUDIX will automatically place the call.
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CREATING
A MAILING LIST: |
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Mailing lists can be used to send messages to the same group of people on a regular basis. A public list is one that anyone in Audix can use if they know the extension of the list owner and the name of the list. A private list can only be used by the creator of the list.
Press 5 to select Passwords and Mailing Lists from the Activity Menu.
Press 1 to create a mailing list.
Enter a list name of up to six (6) letters and then press #.
Press 1 if you want your list to be private or press 2 if you want to
make your list public.
Enter the mailbox/extension number of an individual recipient to add to your
list and then press #.
Repeat step 5 until your mailing list is complete.
Press * # to approve the list.
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SENDING TO YOUR MAILING LIST: |
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After recording your voice mail message, do the
following steps if you wish to use a list to address your message for delivery.
Press *L to signal that you are about to enter a list as the address.
Enter the address (extension/mailbox number) of the list owner or press #
if you own the list.
Enter the list name and then press #.
Enter more addresses (extensions or list names), or press * # to signal that
you have finished addressing.
Press # if you want your message to be delivered immediately. Otherwise,
follow the steps listed under recording and sending a message for more delivery options.
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BASIC COMMANDS: |
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Help |
*H |
Press *H at any time for a complete list of
current options. AUDIX will tell you the current activity and give you a list of options. |
Restart |
*R |
Press *R to return to the Subscriber Activity
Menu. This command will return you to the beginning menu. You can also press *R to login to
your mailbox if your call has been redirected to AUDIX. |
Relogin |
**R |
Press **R to relogin to the system. This command,
available only at the Activity Menu, allows two or more users to log in to their respective
AUDIX mailboxes consecutively during a single phone call. |
Delete |
*D |
Press *D to delete a message or mailing list. |
Undelete |
**U |
You can retrieve a message only by pressing **U,
immediately after deleting the message. If you have pressed any other buttons after
deleting the message, this command will not work. |
List |
*L |
Press *L after recording a message to tell
AUDIX that you are about the enter a list name as an address. |
Back Up |
*B |
Press *B to back up to the previous
message when you are listening to messages that you have accessed at least
once, but have not deleted. |
Wait |
*W |
Press *W for the system to wait. Ordinarily,
if you don't enter a command within a certain length of time, the system disconnects.
This command pauses the system. When you are ready to continue, just press the key
for the next activity you want to perform. |
Transfer Out |
*T |
Press *T and an extension number to transfer
out of AUDIX and call another extension without hanging up. |
Exit |
**X |
If you are finished using AUDIX but do not
want to hangup, press **X. AUDIX will then disconnect. |
Disconnect |
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Hang up. |
While listening to messages you may find the following
commands helpful.
Listen |
You can press 0 while playing the header to
listen to a message. |
Rewind |
Press 5 to rewind four seconds. Press 5 several times to
rewind in four-second increments. |
Fast-Forward by steps |
Press 6 to fast forward four seconds. Press 6 several times to
fast forward in four-second increments. |
Increase Volume |
Press 4 one or more times. |
Decrease Volume |
Press 7 one or more times. |
Speed Increase |
Press 9 to speed up playback. |
Speed Decrease |
Press 8 to slow down playback. |
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